Contact our Customer Service Team

For inquiries, feedback, or concerns regarding recently ordered and delivered food, we kindly request that you reach out directly to the respective store first. To streamline the resolution process, please contact the store using the telephone number provided in your confirmation email and allow them the opportunity to resolve the issue.

It is important to note that any refunds or authorizations must be handled directly with the store, as they are responsible such transactions. If, after communicating with the store, you find that your concern remains unresolved, we encourage you to reach out to us via email at [email protected]

To assist us in providing you with efficient support, kindly include the following information in your email.

Our Customer Service will respond to your email, usually within 24 hours on weekdays and any messages received after 4pm on Friday will be replied to on the following Monday. (Public holidays will mean replies sent on the following working day.)